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Are you an existing or new user to trade? We are here to answer your questions and resolve issues 24/7.

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How it works

Frequently Asked Questions

Most common questions.

Why Hasn’t My Deposit Been Credited ?

Your deposit will be successfully credited once the transaction meets the minimum required network confirmation specified by relevant network. Please note that the minimum requirement is different for each cryptocurrency.

Why Hasn’t My Withdrawal Arrived?

Your withdrawal will be successfully credited once the transaction meets the minimum required network confirmation specified by the respective network. Please note that the minimum requirement is different for each cryptocurrency.

How to Find My Transaction ID (TxID)?

 To locate your Transaction ID (TxID), navigate to the transaction history section in your FXO Portal. There, you'll find a list of all your transactions along with their respective TxIDs. Simply click on the specific transaction, and you'll see the TxID associated with it.

How many account types does FXO offer?

FXO rolls out a trio of account options for its clients: Razor, Ultra, and SynthOp. Crave a detailed comparison? Direct yourself to our dedicated page.

What's the min deposit & withdrawal limit at FXO?

At FXO, we've standardized our minimum limit for both deposits and withdrawals at $50 USD, ensuring straightforward and accessible trading for all.

Which payment methods are supported by FXO?

At FXO, we champion decentralized crypto transactions, completely sidelining human intervention. Our current offerings include ETH, BEP-20, TRC-20, and BTC, providing our users with both flexibility and enhanced security.

How I Deposit/Withdraw Cryptocurrency on FXO?

To deposit or withdraw cryptocurrency on FXO, follow these steps:

  • Log into your FXO account.

  • Navigate to the "Payments" section.

  • Select the deposit or withdrawal method and the cryptocurrency you wish to use.

  • Follow the on-screen instructions to complete your transaction, and make sure you use the correct wallet address when depositing or withdrawing.

What asset types can I trade with FXO?

FXO throws open doors to an expansive asset array - encompassing forex, cryptocurrencies, indices, metals, CFDs, and synthetic indices. 

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Shop 2. 132 Epsom Road,
Zetland NSW 2017, Australia

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FX Opulence Limited provides an entirely transparent access to the FOREX Market through powerful trading platform.

FX Opulence Limited holds an Australian Financial Services Licence issued by the Australian Securities and Investments Commission (ASIC), AFSL no. 421246. FX Opulence Limited.

General risk warning

CFDs are leveraged products. Trading foreign exchange on margin carries a high level of risk and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to trade foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. The possibility exists that you could sustain a loss in excess of your initial investment. Under no circumstances shall the Company have any liability to any person or entity for any loss or damage in whole or part caused by, resulting from, or relating to any transactions related to CFDs. You should be aware of all the risks associated with foreign exchange trading and seek advice from an independent financial advisor if you have any doubts.

Restricted Regions

FX Opulence Limited does not provide services for citizens/residents of the United States, Canada, Cuba, Iraq, Myanmar, North Korea, Sudan.

FX Opulence Limited provides an entirely transparent access to the FOREX Market through powerful trading platform.

FX Opulence Limited holds an Australian Financial Services Licence issued by the Australian Securities and Investments Commission (ASIC), AFSL no. 421246. FX Opulence Limited.

General risk warning

CFDs are leveraged products. Trading foreign exchange on margin carries a high level of risk and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to trade foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. The possibility exists that you could sustain a loss in excess of your initial investment. Under no circumstances shall the Company have any liability to any person or entity for any loss or damage in whole or part caused by, resulting from, or relating to any transactions related to CFDs. You should be aware of all the risks associated with foreign exchange trading and seek advice from an independent financial advisor if you have any doubts.

Restricted Regions

FX Opulence Limited does not provide services for citizens/residents of the United States, Canada, Cuba, Iraq, Myanmar, North Korea, Sudan.

FX Opulence Limited provides an entirely transparent access to the FOREX Market through powerful trading platform.

FX Opulence Limited holds an Australian Financial Services Licence issued by the Australian Securities and Investments Commission (ASIC), AFSL no. 421246. FX Opulence Limited.

General risk warning

CFDs are leveraged products. Trading foreign exchange on margin carries a high level of risk and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to trade foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. The possibility exists that you could sustain a loss in excess of your initial investment. Under no circumstances shall the Company have any liability to any person or entity for any loss or damage in whole or part caused by, resulting from, or relating to any transactions related to CFDs. You should be aware of all the risks associated with foreign exchange trading and seek advice from an independent financial advisor if you have any doubts.

Restricted Regions

FX Opulence Limited does not provide services for citizens/residents of the United States, Canada, Cuba, Iraq, Myanmar, North Korea, Sudan.